Welcome to MyAskie, a digital platform that connects users with trusted service providers while also offering secure payment and financial transaction services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, and related services.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Residential address
- Profile photo
- Government-issued identification details
- Bank Verification Number (BVN) or National Identification Number (NIN) where required
Payment & Transaction Information
To process payments and transactions securely, we may collect:
- Wallet and account information Transaction history
- Service payment details
- Beneficiary information
- Billing and transfer records MyAskie does not store your card PIN or sensitive banking passwords.
Service & Marketplace Information
To process payments and transactions securely, we may collect:
- Wallet and account information Transaction history
- Service payment details
- Beneficiary information
- Billing and transfer records MyAskie does not store your card PIN or sensitive banking passwords.
Device & Usage Information
We may collect information about the device you use to access our platform, including:
- IP address
- Browser types
- Device type
- Operating system
- App activity and usage data
How We Use Your Information
- We use your information to:
- Create and manage your account
- Connect users with service providers
- Process transactions and payments
- Improve user experience and platform performance
- Prevent fraud, scams, and unauthorized activities
- Provide customer support
- Send important notifications and updates
- Comply with legal and regulatory obligations
Data Security
We implement industry-standard security measures including encryption, secure servers, access controls, monitoring systems, and authentication protocols to protect your information from unauthorized access, misuse, or disclosure. While we strive to protect your information, no internet-based platform can guarantee absolute security.
Third-Party Services
- Payment processors
- Financial institutions
- Identity verification providers
- Analytics and cloud service providers
- Vendors and service providers connected through the platform
These third parties are required to protect your information and use it only for authorized purposes.
User Responsibilities
Users and service providers are responsible for the information they share on the platform, including reviews, profile details, service listings, and communications. MyAskie reserves the right to review, remove, or restrict content that violates our policies, applicable laws, or user safety standards.
Your Rights
You have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Withdraw consent where applicable
- Manage communication preferences
Requests can be made by contacting our support team.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Significant updates may be communicated through the platform or via email.
Contact Us
please contact us:
Website: www.myaskie.com
Email: myaskieapp@gmail.com